I'd give it another shot, but with some reservations
When I first went through the training, there was one part where something clicked really well for me. The explanation about the dialer was quite clear and I could see how to apply that immediately. However, the rest of the onboarding materials were a bit vague and sometimes I wasn't quite sure what the next step was supposed to be. It wasn’t terrible or completely confusing, but it certainly wasn’t smooth throughout. Some sections felt rushed or glossed over, which meant I had to figure parts out on my own later. Despite that, the overall structure did provide enough to get started if you paid close attention. If I were to do the training again, I think it would be worth it, but I’d like to see more clarity added especially around database features and how to handle updates. It wasn’t perfect, but it was enough to get me going with the software in general and I wouldn’t avoid a repeat once I know what to expect.