I couldn’t find the billing details I needed
When I tried to access the billing section on the platform, it was not straightforward. The menus were confusing, and I had to search several times through different tabs to locate the invoices. The portal did not have a simple or clear way to filter or download past invoices, which made tracking payments difficult. I contacted support to help clarify where I could find what I needed, but the responses were slower than I expected, and not always clear. This caused frustration as I needed to verify billing quickly. The payment history section appeared incomplete or not updated properly. Overall, the interface for billing was not user-friendly, and it took me longer than necessary to understand it. I do not believe the design prioritized ease of use here. Hopefully, future updates will address these navigational issues because right now, finding accurate billing information is more time-consuming than it should be.