I can now use the system more independently, though some parts were tricky
The training and onboarding gave me a solid understanding of most features, which made it easier to use the software independently. The explanations about the calling tools and dialer were clear enough for routine tasks, which I appreciate because it reduced my reliance on telephonic support. The database setup was well-covered, allowing me to organize contacts effectively within my workflows. Automatic updates happened seamlessly and didn’t require much attention, letting me focus on actual work. However, one reservation is that some advanced features were not explained in as much detail as I would have liked, which made a few steps challenging to figure out without additional help. The invoicing and payment processes were straightforward and aligned with my expectations, so that part worked smoothly. Overall, I feel more confident managing the system now, despite having to work a little harder to fully grasp the more complex components during training. This outcome means I can use the software for my needs effectively, even if the experience wasn’t perfectly smooth from the start.