I appreciate the effort, but you could improve clarity
I find myself satisfied overall with how the software runs, but you could improve the clarity in the wording and labels on certain screens. For example, some database field names and buttons aren’t intuitive and require guessing, which slowed me down while managing calls. I admire how the calling tools and dialer function well once set up, but onboarding could be smoother if the interface language was clearer. The invoicing and payment process was well organized and straightforward, creating a good impression at the start. From my perspective, these inconsistencies in wording sometimes cause confusion that interrupts workflow. If you were to refine these labels so everything is consistent and self-explanatory, it would make the platform even better for users. Despite this, I want to acknowledge the solid support and automatic updates that aim to enhance functionality over time.