i appreciate the effort, but you could do better
When comparing your sales process to what I’ve used before, it’s a mixed bag. Your sign-up and invoicing were straightforward enough and didn’t cause me much trouble, which I appreciated. However, the pre-purchase information felt lacking sometimes. It wasn’t easy to understand exactly how the software would work with my workflow, and I had to contact support multiple times just to clarify basic details. The training outlines you provided were helpful but seemed generic compared to others I’ve encountered—I expected more tailored guidance for remote workflows, considering that’s your focus. On the plus side, the automatic updates seem well implemented; the software rarely had bugs after those updates, so that was great. But overall, your platform felt less polished than some competitors, especially in how accessible the details were before I signed up. There’s definitely potential here, but you might want to reconsider how much info you present upfront. Nevertheless, the ability to test part of the interface before paying was a nice touch and probably helped my final decision. It’s just that it left me uncertain about the full experience until I was actually inside the system.