i actually didn’t expect things to be this clear
I honestly expected the support explanations to be more confusing or vague, but to my surprise, they were pretty clear. From answering queries about the dialer to explaining the database features, the reps seemed well-prepared and patient. Still, it felt like I was repeating some info multiple times, which got a bit tiring especially because I was already familiar with remote work tools. It wasn't all perfect though, since some technical terms could have been broken down better for someone new. The sign-up and payment process was straightforward, but not extensively detailed during calls. I guess what surprised me most was the straightforwardness of support despite my low expectations. Even with some repetition, the overall clarity was a positive experience, and that’s why I’m rating it four stars rather than less.