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WFHI review

how much it took to sort out a billing mess

5 out of 55 of 5Verified purchaseBilling and payments

how much it took to sort out a billing mess

So I was setting up my payment details and everything went fine until the transaction didn’t go through properly, which was kinda stressful. I reached out to their telephonic support and honestly, they were pretty chill about sorting it out. Didn’t feel like I was being rushed or ignored, which was nice. The whole billing process, including invoicing, felt smoother afterwards, but getting it sorted took a bit longer than I expected. They kept updating me during the wait, which helped ease my mind. The software updates didn’t mess with my access or billing info, which was a relief. Overall, the effort to fix the glitch was more than I expected but these things happen and I appreciate how the support team stuck with me till it was all done right. Payment setup is not something I want to redo often but if needed, their help makes me feel I can handle it.

Aarti ThomasHaryana, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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