How long it took to get proper response from support
So honestly, I was chatting away with support for a couple of days before they really got what I meant about the dialer timings not matching my actual working hours. Initially, they gave me tips that didn’t help much, and I was thinking this might be a longer hangup than expected. But then they finally adjusted some settings remotely and it actually started matching up properly. I appreciated that they stuck with it instead of just giving up. The whole process felt a bit slow though, like I was texting a friend who was busy but didn’t want to leave me hanging. Overall, it was okay but could be quicker.