How long it took to get everything ready
When I first signed up, I was a bit anxious about how quickly I could start using the software efficiently. The onboarding process took a little longer than I initially expected—there were several steps including watching the training modules and getting familiar with the dialer and database features. Part of it was my own pace, but also some of the updates during that time slowed me down a bit as the system was refreshing automatically. However, once I was past those stages, I quite appreciated how smoothly the calling tools worked during the trial period. The telephonic support was helpful, though I wished their response time was slightly quicker on one occasion. The sign-up and payment were straightforward, with clear invoices and no confusion there. Overall, it did take a bit more time to come fully up to speed than I initially thought, but the support and software features made it worth the wait. I'd say the small delay was my only reservation in an otherwise worthwhile experience.