Hours setting was more effort than it should be
I tried to set up the software to match my actual work hours, but it took quite a bit of trial and error. The onboarding flow didn’t really cater for varying shift patterns easily, so I found myself manually adjusting and rechecking. One positive thing was that the automatic updates didn’t interfere with my set hours, which was some relief. However, the overall effort required to get the timing right felt disproportionate for what I needed. I expected something smoother given the promises made during sign-up, but managing the hours configuration was more cumbersome than I anticipated. It delayed me from fully using the calling tools effectively during my typical work periods, which was frustrating.