Hours mostly okay, but sign-up timing was off
This software mostly fits my available working hours fine, but the sign-up and onboarding process had a timing issue that stood out to me. They offered to guide through the initial setup and training at specific times which didn't match well with my actual availability. I ended up juggling their windows with mine, which was a bit annoying because I had to keep explaining my hours over and over. The software itself, particularly the dialer and automatic updates, seemed okay once I started using it. Just the initial scheduling of onboarding was frustrating because it didn’t quite respect real work hours as much as I wished.