Hours flexibility was uneven in practice
When I first looked into the WFHI software for managing my sales outreach, I was optimistic because the sales team assured me it would fit my working hours nicely. Signing up and setting everything up initially went smoothly, with useful onboarding guides and clear instructions for the dialer and database. However, after a few days of using the system, I noticed that the calling tools didn't always accommodate my preferred work hours effectively, as automatic updates sometimes triggered resets or forced pauses during times I was actively working. On the other hand, the priority support was quite helpful when I called about configuring the time settings, which made me feel heard. Overall, the software had clear strengths in the training materials and telephonic assistance, but the actual fit with my daily working cycle needs some improvement. The invoicing and payment processes were straightforward, and I appreciated the smooth sign-up flow. I think with some tweaks to how the hours sync with calling features, the tool could be excellent for managing remote sales tasks. For now, it worked but did not fully match my expectations on timing.