Hours flexibility was the standout

Hours flexibility was the standout

The software's overview was generally fine but the sales pre-purchase stuff didn’t really match my actual working hours. It fits a very fixed schedule, so I struggled a bit with how it handled calls and database access during off-hours. The support didn’t offer much clarity about making that work smoothly outside their regular business time. On the plus side, the sign-up and payment steps were quick, so that part at least wasn’t frustrating. But overall, my hours didn’t match up well with how the tools were set up and that was the most obvious gap I noticed.