Hours didn’t really match my availability well
I found that the sales information didn’t quite align with the actual working hours that the software seems designed around. I was expecting flexibility to manage my time a bit more independently, but invoicing and payment cycles seemed to be set with fixed timings in mind. While sign-up was clear and straightforward, I noticed that the training schedules and call dialer availability often conflicted with the hours I was able to work. The support response times were okay but didn’t compensate for this mismatch in scheduling. It felt like there was little room to adjust workflows to suit varied hours, which was disappointing. On the plus side, the database feature itself was fine – it performed consistently and integrated well during the times I could access it. However, when I tried to coordinate this with the billing and invoicing process, it didn’t quite fit the hours I was working. So overall, I’d say that the billing and time management pieces stood out in a way that didn’t fully suit my situation, despite some of the more reliable software tools.