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WFHI review

hope tha support waise nahi tha, problem badh gayi

1 out of 51 of 5Verified purchaseSupport and communication

hope tha support waise nahi tha, problem badh gayi

Mai soch rahi thi ki support bilkul sahi hoga jab meheko koi dikkat aaye, lekin unfortunately sab kuch theek nahi tha. Jab bhi help chahiye thi, ya call karta toh delay hota, call drop ho jata, ya fir kisi se baat nahi ho paati. Mujhe baar baar dubara contact karna padta. Ya toh mujhe kisi ne sahi response nahi diya ya fir sare instructions confusing the. Mujhe lagta tha ek baar clear help mil jayegi toh agli baar apna kaam asaani se ho jayega, par har baar jab effort lagata toh frustration badh jata. Mujhe support se relief milna chahiye tha, par clearly experience waise nahi raha. Onboard karte waqt bhi technical problem hui thi, aur koi aasaan solution nahi mila. Mujhe lagta hai agar main agle baar software use karu toh phir se itni support ki jarurat hogi, aur wo support reliable ho ye doubt hai. Mujhe lagta hai support ko aur taaza training dena chahiye ya kuch aur tariqa sochna chahiye, warna users ke liye stress hota rahega.

Simran MohanSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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