Honestly, training was a letdown
So, the training and onboarding experience was mostly a miss for me. I was hoping for clear step-by-step guidance or at least some smooth way to fix problems if I got stuck, but nope. Things started to go sideways when the dialer feature wouldn’t sync correctly with the database and I had to figure out how to reset it manually. Their telephonic support wasn’t very quick either, and the few times I called, they didn’t seem to have ready answers for the issues I faced. It felt like I was stuck on my own, fumbling through poorly explained steps and complicated setup screens. I will say the invoicing and payment part was fine enough, at least there I didn’t get frustrated waiting around. But overall, if you mess something up in the training or onboarding, you’re mostly on your own to troubleshoot — which is a big pain when you want things done fast. So best verdict? I’d say it was not a good fit for me. I just kept hoping I’d eventually get a better walkthrough or some added personal help, but that never really came through. So yeah, I’m pretty disappointed with how they handled all the mess-ups or bugs during start.