1 out of 51 of 5Verified purchaseTraining and onboarding
Honestly, training and onboarding support wasn’t responsive enough
I tried reaching out multiple times during the onboarding phase but the responses were slow and often didn’t address my actual problem. It felt like I was chasing them for basic answers which shouldn’t be the case. The people handling the training queries seemed overwhelmed or just not prepared to handle my concerns promptly. The software itself was fine, but when I needed guidance, it took too long to get any meaningful help. Because of that, my progress got held up more than once. So, my verdict is simple: support needs to be definitely more responsive or it’s frustrating to try continuing with what should have been a smooth process.