Honestly, this wasn’t what I hoped for at all
Hey, I thought this software was going to be a great upgrade over what I was using before, but honestly, it’s been pretty frustrating. The whole setup wasn’t as seamless as they promised or made it seem, and I spent way more time in the onboarding and training sessions than I expected. The dialer tools often lag or freeze, which slows me down during calls, and the database feature definitely isn’t as user-friendly as I hoped. I kept waiting for the automatic updates to sort things out, but it sometimes seemed like updates were causing more bugs rather than fixing them. Telephonic support wasn’t much help either, almost like they just repeated the same info I’ve already heard. On top of that, the invoicing and payment process added some confusion, with unclear instructions during sign-up and delays in getting invoices. Compared to my previous setup, I’m honestly disappointed because I thought this would solve a lot of problems for me, but it has added a few more. It feels like I’m stuck figuring out things on my own much more than I should be, and I’m not sure if I want to continue using it if things don’t improve soon.