Honestly, this software was not at all what I expected
When I first signed up with WFHI, I was really hoping that the software and tools would be straightforward and easy to use. But honestly, that wasn't how it went for me. The whole setup and access process felt much more complicated than I had imagined, and the software didn’t match the user-friendly picture I had in my head. I spent quite a bit of time just figuring out the database and dialer functions, which was frustrating because I expected smoother integration. Even the training steps didn’t feel well-aligned with what I needed; I ended up confused and having to ask for telephonic support multiple times. The updates and automatic features didn’t really help me either because I couldn’t tell if things improved or just changed in confusing ways. I thought signing up and paying would be easier too, but the invoicing process took longer than expected and wasn’t very transparent. All this made me feel quite let down — honestly, I can’t see myself recommending this software to a friend anytime soon.