Honestly, This Setup Left Me Needing More Help
You really need to understand that the training you provide doesn't cover enough for someone like me to get through onboarding smoothly. The wording and labels were confusing, and I kept having to reach out to telephonic support because the dialer and database features didn’t behave as I expected. The automatic updates seemed to change things without notice, which only made it harder. Even the invoicing and payment process weren’t as clear as they should be, so I wasn’t sure if I was doing everything right. Honestly, next time, I know I’ll need more thorough help or guidance from you before I can feel confident using the software alone. This experience wasn’t what I was hoping for and left me frustrated more than anything. If you want more users like me to feel comfortable, you really need to make the onboarding and training clearer and more supportive at every step.