Honestly, they answered quickly every time
When I was going through the sales and pre-purchase process, the team was seriously responsive. Honestly, I'd been through enough delays and vague answers with other providers that this felt refreshing. Whenever I called or messaged, I got a decent reply within a reasonable timeframe, which helped clarify my doubts quickly and stop me from wasting time. Even though I have explained my situation probably multiple times, I didn’t feel ignored or pushed away. The invoicing and payment information was promptly provided every time with no weird surprises. So if I have to summarize for a friend, I’d say the people handling sales are reliably on the ball and ready to engage properly, which makes it easier to consider trying out the software and training without too much hassle beforehand.