Honestly, the wording was a bit all over the place, not very clear

Honestly, the wording was a bit all over the place, not very clear

Hey, so the support was okay but I kept getting tripped up by some of the labels and wording in the software and emails. Like, sometimes the dialer options weren’t labelled in a way that made total sense and I found myself guessing what they meant. And the instructions during onboarding felt a bit jumble, like they didn’t quite connect logically with what I was doing next. I get that remote workflows can be confusing but clearer language would honestly make it easier to stick with it. Support did help when I called, but it took a few tries to get exactly what I needed. So basically, I’d tell a friend it’s decent but you gotta be patient and careful reading the stuff yourself because the labels don’t always make immediate sense.