Honestly, the whole thing felt slow and frustrating
You really need to get better at responding quickly because I had to wait way too long just to get simple questions answered even before I purchased anything. At first, I tried contacting your team through the standard methods listed on your website, but the response was patchy and inconsistent. Sometimes I got helpful information, but more often it just felt like my queries were being ignored or deprioritized. This delay made me question whether the service was as efficient as advertised, which was disappointing. The sign-up process itself was straightforward, I will say that, and the initial invoicing seemed clear and manageable. However, the lack of timely support overshadowed everything and made me hesitant to proceed further. If you want people to trust your software and training, you really must improve how accessible and responsive you are to potential customers.