Honestly, the support was the worst part
I was really hopeful about the training and onboarding part, but man, the responsiveness was a nightmare. I reached out multiple times for help while going through the setup, but the answers took forever to come. It felt like I was left hanging most of the time. The software itself might have been fine, but without proper guidance or quick feedback, I was stuck. I couldn't move forward smoothly because every time I got a little stuck, support was just not there. It was super frustrating because the onboarding flow looked good at first, but when you actually need help, it just doesn't click. I needed quicker and better communication to feel confident. Honestly, I think the slow response from the team was the biggest letdown for me, and it made the whole training feel like a waste of time.