Honestly, the support left me hanging
I need to be straightforward here: when things went wrong, your support didn’t quite step up like I hoped. I faced some tech glitches with the dialer that disrupted my workflow, and calling for help was frustrating as I often ended up waiting longer than expected. When I finally did get through, the answers were vague and didn't really resolve my issues. It felt like you didn’t have a solid plan for when users encounter problems, which is disappointing given the service promises. I had to figure out many solutions by myself, which shouldn’t be the case if this is sitting as a priority support system. The software itself works okay once it’s running, but any hiccups become a big hassle without dependable help. To put it simply, I wouldn’t recommend relying on support as your fallback if things don’t go smoothly.