Honestly, the support felt pretty friendly
So I just wanted to share how the support side of things went for me. Honestly, the people behind the scenes seemed quite prompt in answering my calls and replies felt less like corporate scripts and more like a friend trying to help. I wasn’t left waiting around too long for a callback or to get clarity on how the database features worked with the dialer. Sometimes the responses weren’t super technical but they tried their best to explain stuff in simple language, which I appreciated. There was just one moment when a software update caused a bit of confusion and I felt like maybe a heads up email could have made it smoother. Overall, calling their support felt like chatting with someone who cares, and it helped me get the hang of the onboarding flow better than I expected. I’d say the experience was mostly positive with a small hiccup that didn’t spoil the whole vibe in the end.