honestly the software fell short compared to others ive tried
I went into this expecting a smooth experience but honestly it was kind of a letdown compared to what ive used before. Signing up was easy enough but beyond that the software felt clunky and not really user-friendly. The dialer was especially buggy, often disconnecting mid-call or not registering calls properly which made my job harder. I also found the database feature to be pretty slow even on a strong connection which was frustrating. Updates would sometimes require me to restart the whole system and interrupt workflow unexpectedly. Telephonic support didn’t really help much either, often putting me on hold for a long time or not giving straight answers. I liked the idea of having integrated training but honestly it felt disorganized and didn’t prepare me as well as other platforms I’ve used before. Overall it just wasn’t the level I expected and I wish I had stuck with my previous software instead. Feels like a step backwards for me rather than forward, and I’m quite annoyed by it all.