Honestly, the software didn’t quite handle errors well
So I was trying to use the dialer tool one day and a glitch popped up, kind of throwing everything off. I reached out to support to sort it out and while they got back eventually, it wasn't exactly speedy or super helpful right away. Honestly, when stuff went wrong, the whole process felt clunky. The automatic updates sometimes seemed to cause issues rather than fixing them, leading to confusion about which database version I was actually using. The sign-up and invoicing were fine, no major issues there, easy to manage. But once I hit problems in the software, the smoothness dropped for sure. It didn’t just bounce back immediately like I was hoping for and I ended up having to figure out some things myself. The overall verdict for me is that the software is okay but when you actually hit a problem, it doesn’t handle things all that well, which is kind of a pain if you rely on it daily.