honestly, the sign-up was fine but overall kinda meh
I had used other remote workflow platforms before and honestly, I thought this would be better based on the hype. The sign-up and payment process was straightforward enough, which I actually liked. Invoices came through quickly and nothing was confusing there. But after that, the software felt basic and not very intuitive. Calling tools and the dialer had bugs at times and the database feature seemed clunky compared to what I was used to. Support took a while to answer my calls, which was frustrating. The onboarding training was short and a bit too generic for my needs. Compared to previous experiences, this felt like a step back in some ways, although I do appreciate the easy invoicing part. Overall, I guess if you just want simple setup then it’s okay, but for serious use I think there’s room for improvement in the software and support responsiveness.