Honestly, the sales experience was more frustrating than helpful
I had hoped the sales and pre-purchase process would be clearer, but it didn’t really deliver what I expected. Early on, when things started going wrong—like not being able to easily get all the info I wanted about the software capabilities and pricing options—I found myself hitting dead ends. While the customer service tried to answer questions, it sometimes felt like they were sticking to a script without fully understanding my concerns. One small positive was that the sign-up process itself was smooth once I committed, but even that was overshadowed by the initial confusion. Overall, I came away feeling that the experience didn’t meet the standards I hoped for and seemed disorganised compared to other services I’ve seen. If I were to explain to a friend, I’d say it felt like a lot of back-and-forth without clear answers, which was quite tiring.