honestly, the process felt all over the place
I found the pre-purchase steps somewhat disorganized. For example, right after signing up, I was immediately sent to set up the database without clear guidance or an overview, which left me a bit puzzled. Then there were emails about payment before I had even fully explored the calling tools, so it felt like the process did not follow a sensible order. The sales interaction seemed vague overall, lacking specifics about what the software could do during the initial conversation. I remember trying to reach support for help but didn't have much clarity about the next steps, which was frustrating. While some parts did make sense later on, the sequence of actions just didn’t flow intuitively to me. If I were to explain it to a friend, I’d say the setup and sales steps felt like jumping from one thing to another without a clear map, which made it harder than it needed to be.