The training and onboarding did not match my expectations despite decent initial explanations. I und

The training and onboarding did not match my expectations despite decent initial explanations. I und

The training and onboarding did not match my expectations despite decent initial explanations. I understood the basics beforehand but was surprised by the way the software interaction was presented—it felt disorganized and lacked practical pacing. The steps covered were somewhat out of sync with what I had anticipated from the documentation and prior conversations. I found myself repeatedly going back to catch up on details about the dialer and database functionality, which should have been more aligned with my learning curve. The automated updates, though functional, didn’t clarify some of the changes introduced during onboarding. Overall, the experience was more wearing than helpful for what I needed.