Looking back, I thought the training and onboarding with WFHI would make me feel really confident ab

Looking back, I thought the training and onboarding with WFHI would make me feel really confident ab

Looking back, I thought the training and onboarding with WFHI would make me feel really confident about running things remote. But surprisingly, I ended up feeling quite unsure even after completing the whole process. While the initial introduction to the software was clear and the sign-up went smoothly, the later steps in the training felt rushed. I remember spending a lot of time trying to figure out some of the calling tools and dialer on my own since the guidance wasn’t as thorough as I needed. The database feature, which I thought would be straightforward, left me confused at times and the automatic updates changed things without enough explanation. On the plus side, the telephonic support did respond quickly, though they couldn’t always solve my doubts immediately. I had hoped by the end to feel ready and confident to manage tasks independently, but I still feel there’s a learning curve that wasn’t properly addressed during onboarding, which was a bit disappointing.