Honestly, the labels were confusing and not very clear
I’d say the experience with the sales and pre-purchase process left me more confused than helped. Right from the start, the terminology used on the sign-up forms and the dashboard was somewhat unclear, which made it tough to figure out what some sections actually meant. For example, I wasn’t sure if 'database access' referred to my contact list or something else entirely, and the dialer settings labels didn’t really match up with what I expected from previous systems I’ve used. On the plus side, the invoices and payment terms seemed straightforward once I finally found where to look for them. But generally, I felt I had to spend quite some time working out what was what before I could get comfortable with the software. If you ask me, clearer labels and guidance here would save a lot of frustration, and that’s why I’m giving this two stars.