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WFHI review

honestly, the labels could be clearer

4 out of 54 of 5Verified purchaseSales and pre-purchase

honestly, the labels could be clearer

So I was going through the sales and pre-purchase info for the software, and right away I noticed the labels were kinda confusing. I mean, it’s not that they’re impossible to understand, but when you’re new you want things to just click, and some of the terms used in the app or on the dashboard didn’t really make sense without extra googling or asking support. Support was decent though, and telephonic assistance was easy enough to get, which made things better. Signing up and handling payments was smooth once I figured it out, but it did take a bit longer than I expected because the wording wasn’t exactly straightforward. So yeah, on the whole, I’d say the experience was positive with some bumps mainly because of the way some options and features were labeled. If they fixed that, I think it’d be way easier for anyone starting fresh.

Rohan LalManipur, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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