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WFHI review

honestly, support was okay but finding real help thoda tough tha

3 out of 53 of 5Verified purchaseSupport and communication

honestly, support was okay but finding real help thoda tough tha

Mujhe laga support thodi easily accessible hogi when I needed it, par actually you have to look around kaafi to find the right help. Telephonic assistance was available, aur kuch baatein clear kar di with their explanations, so that was helpful. Lekin jab technical problems aayi, like the dialer not syncing properly with the database, toh mujhe zyadatar answers documents mein search karne pade. Overall, communication thoda formal tha, koi zyada friendly ya quick responses nahi diye minding the priority assistance part. Koi main issue nahi hai, but definitely mujhe laga tha ki it should be more straightforward, specially during onboarding where you want quick answers. I gave it a fair try, and it was okay for basic queries but for thoda complex issues, it was time-consuming. Fir bhi, agar aap patient ho support se deal karne mein, then it could work for you. Mera experience thoda mixed hi tha.

Gowri AroraHimachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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