honestly, support was kinda hit and miss overall
So, using the telephonic support over the weeks was like a mixed bag really. Some days, the team picked up pretty quick and gave clear instructions on how to use the dialer or fix issues in the database. Those times were helpful, made the workflow a bit smoother for sure. But other times it took way too long to get a callback or even a basic answer if something in the software went wonky. The training stuff is good, but it doesn’t cover every little hiccup that pops up day to day actually using the tool. I did feel like the automatic updates sometimes rolled out without much info, which is kinda annoying if you’re in the middle of a call session. Signing up and invoicing was straightforward enough, no complaints there. Overall, I’d tell a friend it’s decent but keep your patience ready when you gotta talk to support, and be ready for some glitches that aren’t immediately explained. Still, for the price, the features are pretty useful when it’s all working as it should. So yeah, it’s a bit of back and forth but manageable.