Honestly, support was kind of all over the place
I gotta tell you, talking to the support team felt quite confusing sometimes. They didn’t always explain things clearly, and I often ended up more puzzled after the calls. Like, you'd think they'd provide a simple walkthrough or clear instructions, but instead it was a lot of back and forth with stuff that wasn’t quite straightforward. Sometimes the explanations felt rushed or full of jargon which made it harder to follow. On the plus side, when I got a really patient rep, it did feel better, so I guess support can be hit or miss. But overall, if I were telling a friend, I’d say don’t expect crystal-clear guidance every time — you might have to ask multiple times to really get what you need. It wasn’t awful, just not as straightforward as I hoped considering the price paid.