honestly, support was fine
I found the telephonic support with WFHI to be pretty straightforward and easy to access. Whenever I needed help with the dialer or database features, I just picked up the phone and the assistance came without much delay or hassle. The person I spoke with could understand my issue quickly and guided me through the next steps calmly. I never had to wait long or be transferred around, which made a big difference when I was trying to keep my workflow going without interruptions. The automatic updates meant the software stayed current, so most calls were about specific questions rather than bugs or complaints. Signing up and paying the invoice was simple too, with the billing clearly explained on their website. All in all, the support did its job well and I can say the experience was positive. No complications or frustrating moments. So I'd say the verdict is straightforward: support worked fine for me and helped me use the software efficiently during my remote work setup.