Honestly, support just wears you down
I’ve explained the same problem multiple times to support, and I’m getting tired of it. When things go wrong, they’re slow to respond and their answers often don’t fix the issue. I tried following their instructions but ended up stuck again. There was a moment when I thought maybe they understood, but after a call, the problem wasn’t resolved and I had to raise the ticket again. It feels like I’m on a loop without clear communication or effective solutions. The only decent part was that eventually someone did answer the phone, but that took several tries. I’m honestly worn out by how this all went and can’t say I’m confident they’ll get it right next time. You’d expect better help from paid software support, especially when you rely on the system daily for your workflow.