Honestly, payment steps just didn’t make sense
I found the billing and payments process quite frustrating. The order of steps felt completely counterintuitive and definitely not user-friendly. I had to repeat some parts simply because the instructions didn’t align with what the system showed. At times, the payment confirmation seemed unclear, and the invoicing wasn’t straightforward either. I called support hoping for clarity, but the telephonic help did not make a big difference; the flow still seemed confusing and cumbersome. The signup process was simpler in comparison but still didn’t prepare me well for the billing steps. Overall, I kept wondering if the sequence could be reworked to be more logical. Having to redo tasks multiple times felt like a waste of time, and it added unnecessary stress. For anyone who’s done online payments and expects a smooth, clear process, this felt like a step backwards. The system needs more intuitive guidance before it can be user-friendly for billing and payments.