honestly, onboarding was kinda hit and miss
So I started with their training sessions to get the hang of the stuff. The good part was that they have a lot of material available, so if you’re looking for a specific step or feature it’s probably in there somewhere. Onboarding was okay but I had to dig quite a bit to find the exact module for the calling tools. Sometimes the flow was unclear and I wasted some time trying to understand how to properly use the dialer and connect it to the database feature. I think if you’re new to remote workflow software, it might feel a bit overwhelming at first. However, once you manage to find what you need, it works fine. Signing up and getting to know the invoicing system was straight forward though, which was a plus. The automatic updates did help in smoothing out some bugs that popped up during the first few days. Overall, it’s a mixed bag; you get what you put in really, and some patience is required to get everything running smoothly.