honestly onboarding tricky, couldnt find stuff easily
I dont think onboarding rly made things simpler for me. It was kinda hard to find the exact training sessions I needed or even the right part of the software to get started. A lot of stuff felt scattered and nothing was really grouped well so I wasted quite some time trying to figure out where to click or how to start the call dialer properly. The steps wasnt very clear or explained so I was mostly guessing what to do next or what features might be useful. I guess I can say the invoicing process was kinda straightforward and not confusing at all, so thats one thing I liked. But as for training and guidance I felt left on my own a lot and that made it frustrating to stay motivated. The automatic updates felt like they happen in background without any notice so sometimes things changed weirdly without me knowing why. Sign-up was no problem but then after that finding real help was tough. If I were telling a friend, id say its not very easy to find the right info without wasting time and I hope they improve this soon or else many will get stuck at start.