Honestly, not what I expected at all
So I signed up for WFHI because I thought the features might help me manage calls remotely, but honestly the software started acting weird after a couple of days. Initially, everything was fine; I was able to upload contacts and make some dialing trials. But as the days went by, the dialer kept freezing randomly and the database syncing became unreliable. I tried to get help but felt the support was slow and often repeated the same troubleshooting tips with no real fix. To be honest with you, I think they promise a lot but the day-to-day usage was frustrating and buggy for me. I was hoping for a tool that would simplify my remote calling but instead it just added complexity. So if someone asks me how it went, I’d say it didn’t really meet my expectations in real usage even when the setup was smooth initially. I’m not sure I’d try it again unless major improvements are made.