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WFHI review

honestly, not that easy to find stuff

2 out of 52 of 5Verified customerSupport and communication

honestly, not that easy to find stuff

I was hoping I could quickly locate the info I needed from the training and onboarding but honestly I spent a lot of time clicking through menus and searching different sections. Support seemed a little slow to answer my questions too which didn’t help. On the bright side, the automatic updates did stay quiet and didn’t interrupt my workflow, so I'll give them that. Overall it was frustrating trying to set up the dialer and figure out how to use the database without clear directions or quicker support. They could definitely improve making the platform easier to navigate. For now, it feels like a bit of a maze and sometimes I wonder if I’m missing some steps.

Omkar KanadeLadakh, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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