honestly not sure if id do it all over again
The support was something id hoped would make things easier but honestly it made me a bit less sure if I wanna do this all over again. If I ever need help next time, I think ill hesitate before calling them. The people on the phone were polite enough and answered my questions but it felt slow and like I had to repeat myself multiple times. Sometimes it felt like the whole thing could have been handled more efficiently with better guidance right from the start. The invoicing and payment process though was pretty clear and didnt give me any trouble which was a relief. But overall the back and forth on support calls ended up making the whole experience feel a bit draining. Id say if I did decide to come back, id try to rely on the training and software tutorials rather than support cause the wait times and the repeated explanations werent really worth it. So yea, support was okay but not something I look forward to next time.