Honestly, not sure if I’ll bother again
I went into this hoping the software and training would make my remote work smoother, but honestly, it’s been kind of a hassle. The sign-up process was straightforward enough, and I didn’t have much trouble with invoicing and payments, so credit where it’s due on that front. But from there, things got sticky. The onboarding flow was slow, and I spent a lot of time waiting around for updates or support callbacks that didn’t really come on time. The calling tools and dialer behaved unpredictably, making what should have been simple calls a bit frustrating. The database feature seemed useful at first but didn’t integrate well into the actual workflow I’m trying to set up. I wouldn’t say telephonic support was awful, but it definitely wasn’t consistent or particularly helpful for the issues I faced. Plus, the automatic updates sometimes threw off my configurations rather than improving anything. At this point, I’m not sure if I’d seek help from WFHI again soon unless something dramatically changes. The whole experience felt more like a chore than a benefit. Just hoping future updates are better, or maybe the training will eventually make a difference. For now, though, it’s been more trouble than it’s worth, and I’m left wondering if I’ll give it another try, honestly.