honestly, not sure i'd do it again
The support system definitely wasn’t easy to navigate. When I first tried to find help about the dialer and database features, it took far longer than I expected. There was no simple faq or well organized guide upfront, so I found myself stuck with just trial and error before I gave up and called in. Even then, I wasn’t completely sure I got the answers I really needed. The training was a bit basic and didn’t cover many details, which made things harder. On a good note, the sign-up and invoicing process was straightforward and payment went smoothly. Still, with the challenges I faced all around the support, I’m leaning towards not using this again unless they make things more accessible or improve the detail and clarity of their documentation and assistance.