Honestly, might give it another shot but with a bit more prep
So I just wrapped up the training and onboarding process and honestly, it was a bit of a mix for me. Some parts of the software felt really useful, especially the basic calling tools and database access which were pretty easy to get started with. But then there were moments when I felt stuck or unsure, especially around some of the more advanced features and how automatic updates changed things without much explanation. I guess I'll probably need help again next time, 'cause some things just aren't super clear yet. The telephonic support was friendly enough, but they couldn’t always answer all my questions quickly, so that was a bit frustrating. That said, the sign-up and payment steps were smooth and straightforward which gave me some confidence. If asked whether I’d do this again, I’d say maybe — but only if I had a bit more time and prep to figure everything out. It’s a decent setup if you’re patient and willing to learn, but it’s definitely not one-click simple, and I probably won't dive in without some backup help in future.