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WFHI review

honestly lag raha tha ki attention nahi mil rahi sahi

2 out of 52 of 5Verified customerTraining and onboarding

honestly lag raha tha ki attention nahi mil rahi sahi

Tum logon ka training aur onboarding process try kiya maine par honestly mujhe lag raha tha ki attention thodi missing thi kahi jagah pe. Support team se jab baat ki toh replies late aate the aur kabhi kabhi confusion bhi create ho jata tha ki kya karna hai exactly with calling tools ya dialer. Jo initial steps hain woh ajeeb lag rahe the mujhe—not clear aur mujhe baar baar doosri jagah se help leni padti thi. Database feature ko set up karna bhi straightforward nahi tha jaise mujhe lag raha tha wo hona chahiye tha. Haan, signing up aur payment ka process thoda smooth tha jiska credit dena chahunga. Par training ke waqt jo responsiveness honi chahiye thi, wo match nahi hui. Mujhe lagta hai tumhe apna onboarding flow aur support timing improve karna chahiye taaki users ko confusion na ho aur wo jaldi progress kar saken. Overall experience theek nahi tha, mujhe isi wajah se lag raha tha ki main shayad aage bhi kayi baar phir se problem face karunga jab naye features use karunga. Clarity aur consistent support hona chahiye tha jahan main confident feel kar sakta.

Rahul LokhandeSikkim, IndiaExperience: Published:
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